If you require emergency assistance from the Embassy, then please
contact us immediately on our main telephone number: (+43 1)
7154246. If you telephone at the weekend or on a public
holiday, a recorded message will provide the telephone number of
the Weekend / Public Holiday Duty Officer in Vienna.
If you require emergency assistance after-hours during the working
week, and you cannot wait until the following morning, then please
contact the Department of Foreign Affairs in Dublin, who will be
able to make contact with an officer at the Embassy. The main
switch number in Dublin is (+353 1) 4780822.
Please note that, under the terms of the Vienna Convention on
Diplomatic Relations, dual citizens of Austria and Ireland may not
avail of emergency consular assistance from the Irish Embassy while
visiting or resident in Austria.
Contacting the Police/ Emergency Services in Austria
If appropriate, you should also contact the local police or other
emergency services. Emergency services in Austria may be
contacted on the number 112. Specific emergency
numbers are as follows: Police – 133; Fire-brigade –
122; Rescue service – 144.
Loss/Theft of Passport
If your passport is lost or stolen, please contact the Embassy as
soon as possible. You must also go to the nearest Police Station or
Magistrat and make a report. Keep a copy of your statement
to the police / Magistrat as you will have to submit
it with your application for a new passport. If your passport is
stolen a police report is accepted by some airlines in lieu of a
passport, but always check with your airline before going to the
airport. If your airline will not accept the police
statement, the Embassy can issue you with an Emergency Travel
Certificate valid for one journey from Austria to Ireland, or a
Temporary Passport, which is valid for a restricted period of
time. See the Passport section of this website for further