General

If you require emergency assistance from the Embassy, then please contact us immediately on our main telephone number:  (+43 1) 7154246.  If you telephone at the weekend or on a public holiday, a recorded message will provide the telephone number of the Weekend / Public Holiday Duty Officer in Vienna.

If you require emergency assistance after-hours during the working week, and you cannot wait until the following morning, then please contact the Department of Foreign Affairs in Dublin, who will be able to make contact with an officer at the Embassy. The main switch number in Dublin is (+353 1) 4780822.

Please note that, under the terms of the Vienna Convention on Diplomatic Relations, dual citizens of Austria and Ireland may not avail of emergency consular assistance from the Irish Embassy while visiting or resident in Austria.

Contacting the Police/ Emergency Services in Austria

If appropriate, you should also contact the local police or other emergency services.  Emergency services in Austria may be contacted on the number 112.   Specific emergency numbers are as follows: Police – 133; Fire-brigade – 122; Rescue service – 144.

Loss/Theft of Passport

If your passport is lost or stolen, please contact the Embassy as soon as possible. You must also go to the nearest Police Station or Magistrat and make a report. Keep a copy of your statement to the police  / Magistrat as you will have to submit it with your application for a new passport. If your passport is stolen a police report is accepted by some airlines in lieu of a passport, but always check with your airline before going to the airport.  If your airline will not accept the police statement, the Embassy can issue you with an Emergency Travel Certificate valid for one journey from Austria to Ireland, or a Temporary Passport, which is valid for a restricted period of time.  See the Passport section of this website for further details.